Terms of Service and Privacy Policy

The information and material provided on the website may be used for information purposes only. By visiting this website you agree to our terms and conditions and privacy policy.

Intellectual Property

The copy and images are intellectual property of My Private Chef and may not be used commercially without written authorisation from My Private Chef.

Quotation

Following your  initial free consultation with My Private Chef you will receive a quote via email which will remain valid for 15 days from the date of issue, unless otherwise stated. If the event is altered in any way it may be necessary to change the original quote dependent on the changes made.

Prices

Prices are subject to change without any notice based on actual cost.

A booking will not be considered ‘Confirmed’ until a deposit has been received.
Should you need to make any changes to your booking you can do so at any stage up to 7 days prior to the event. Final numbers will need to be advised 5 days prior to the event.
All published prices are inclusive of GST (goods and services tax), except when otherwise stated.

Payment

My Private Chef will require 50% deposit for any cooking event at the time of confirmation (see above)

The final 50% payment will be due within 7 days of the event.

Payment can be made by cash or direct credit into bank account.

Cancellation Policy

In the event of the cancellation of a cooking event (such cooking class, dinner parties or meal planning) refund of the deposit will be calculated upon the following conditions:

  • Cancellations up to one month before date of cooking event:  100% of deposit will be refundable
  • Cancellations between 2-4 weeks before date of cooking event:  50% of deposit will be refundable
  • Cancellations less than two weeks before date of cooking event:  Deposit will not be refundable

In event of cancellation by My Private Chef, you will be given the choice of a 100% refund of your charge deposit or to reschedule your cooking event.

Change of event date will incur a charge of $100 plus cost of spoiled ingredients as appropriate.

Changed date subject to availability.

Testimonials

My Private Chef welcomes testimonials from clients. They may be posted on our website after consultation.

Privacy Policy

We do not share, sell or distribute your information.

Who we are

Our website address is: https://myprivatechef.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.
How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.